Damen Services has opened its twelfth service hub, located in South-East Asia at Damen Song Cam shipyard in Haiphong, Vietnam.
This latest addition to its Service Hub network will enable Damen to provide a dedicated resource from which it can deliver faster and more comprehensive maintenance and other lifecycle support services to its clients across the region.
Damen Services South-East Asia will start out supporting Damen’s Warranty and Asset Management Design department in Gorinchem, delivering warranty support activities for vessels operating in the region, including dredgers. It will also assist with optimizing onboard systems on all vessels delivered by Damen Song Cam Shipyard.
“With this new hub we will be able to serve our clients in South-East Asia as a strategic partner,” said Michiel Hendrikx , Sales Director for the Asia Pacific area at Damen.
Phong Vu Van , Service Hub Manager at Damen Services South-East Asia, added: “Our clients will have peace of mind knowing that any warranty request will be handled quickly and efficiently, and they can take advantage of service agreements for long-term maintenance and repair works. Vessel owners across the region will also be able to readily access our optimized services offering.”
“Being a newbuild shipyard, we will be able to improve our new vessels even more by learning from the issues the service engineers encounter during their work,” said Joris van Tienen , Managing Director at Damen Song Cam Shipyard.